Tommy H Edy

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Verified Reviewer

Never received my registration code

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The customer service support number is no longer in service. I've tried several times to reach someone through emails, but that has failed.

What is going on with this company?

I was going to spend a sizable amount of money with them, but now I feel slighted. Maybe I will go with a different organization.

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Preferred solution: Deliver product or service ordered

Ahmari W

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Verified Buyer
|

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Verified Reviewer

I paid for the stuff an never got my email to login

MAGIX - I paid for the stuff an never got my email to login
MAGIX - I paid for the stuff an never got my email to login - Image 2

Y'all never gave me my serial number for samplitude I want my money back diss app is *** *** can't login because of you *** heads can't send a *** number

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Loss:
$17

Preferred solution: Full refund

User's recommendation: *** this app it suck

Johntavious Hhf

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Verified Reviewer
| map-marker Macon, Georgia

Magix Crashes and try to charge for loops you've already paid for

Magix Crashes and try to charge for loops you've already paid for
Magix Crashes and try to charge for loops you've already paid for - Image 2

I cannot log into my account to download my purchases form my 2021 magix music maker product I have my Serial # also

Every time I try to create beats with my purchases loops from producerplanet.com

Magix 2024 update trying to charge me for loops I already paid for I'm so tired of this crap I'm going to save money and get something better because I'm getting tired of the crashes and changing I know there's got to be a better studio out there somewhere I hope Oh an now I can't login

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User's recommendation: That Was the Song I Was Creating before it crashed Title: I'm In Love ( Find a Better Studio)

Anonymous
map-marker Hayden, Alabama

Account

Ive been trying to get back on my Account im under merle brown my email i used was bigjerpo1976@***.com but ive got a new one since then and phone and i cant get in my account. Can u help me

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Fran Pct

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Verified Reviewer

Request help to start as a young designer and collaborate with the company

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I am a young man with a desire to start a business. I want to be a collaborator of the company.

I am a graphic designer and I use Magix programs. I want the brand to sponsor me.

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Pros:
  • Todas
Cons:
  • Ninguna

Preferred solution: trabajar la publicidad de la empresa y recibir patrocinio como diseñador grafico para promosionar los productos y colaborar con la empresa

Dominik Mya

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Verified Reviewer

A problem with my sound forge

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When I save a file, it is automatically saved as a read-only file. I cannot find any documentation on how to change this, as once designated as read-only, the file cannot be further manipulated.

The contact number provided on your website is no longer in service. I have filled out a case number and am awaiting an email from Magix to explain how to correct this problem.

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Pros:
  • Software is very good
Cons:
  • Getting tech help is not an easy process

Preferred solution: A response

David O Exg

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Verified Reviewer

Redeem code wont work

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I just got the program and email gives me a redeem code for unlimited loops for 12 months for free but everytime i try it says pay error and i kept doing it but it just doesn't work.

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Loss:
$150
Pros:
  • Is ok
Cons:
  • Redeem code dont work

Preferred solution: Price reduction

User's recommendation: Redeem code for free loops for 12 months might not work

Kenneth E Deq

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Verified Reviewer

Activation issues

Reactivation of studio 2016 I have program on another computer that crashed how do I deactivate to use the downloaded version of the same program

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Preferred solution: Activation of downloaded version

Jason W Nmd

Tech support

My program is stolen my music has been breached my m audio interface is not working Jason d williams 15315 Eastwood ave Lawndale ca 90260

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Preferred solution: New equipment

Jason W Nmd
map-marker Providence, Rhode Island

Tech support

My majix programs are stolen plus someone is claiming my music alo my m audio I s not working ..my address is 15315 Eastwood ave ..I need my proof of purchase Jason d Williams.

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Anonymous

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Verified Buyer
| map-marker Linden, Indiana

Technical problems

MAGIX - Technical problems

Wont play back demo or anything. Bar only moved 1 second then stops.

I have set to factory defaults and it played before I reinstalled it. Even demo does same thing, moves about 1 second then stops.

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Steve G Txy

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Verified Buyer
|

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Verified Reviewer

Your phone numbers aren’t active

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MAGIX - Your phone numbers aren’t active

your not doin anything about the issue all it says is that i purchased it nothing is downloading so if its not gonna be fixed I want a full refund

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Loss:
$55

Preferred solution: I would like to get what I paid for otherwise if it’s not gonna download then I would like to have my money back cuz obviously

Steve G Txy

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Verified Buyer
|

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Verified Reviewer

Problems

MAGIX - Problems

So I bought something through the store on my software and during the downloading the bundle just froze up and now Im out $50 and I still didnt get what I paid for so can someone resume the purchased bundle I paid for with everything included and not pick and choose the package contained 9,337 loops and 14.25GB so I would like to have that

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Loss:
$55
Pros:
  • I love the system
Cons:
  • System malfunctions

Preferred solution: Full refund

Anonymous
map-marker Apprieu, Isère

Impossible d'utiliser MAGIX SOS VIDEO CASSETTE

Impossible d'utiliser le CD avec le serial numer : P3-78995-****3-22393-****2-54***-*****

La preuve : LoginRegister.Errors.USER_LOCKED

Que faire ?

Merci de votre future aide

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Anonymous
map-marker Daventry, Northamptonshire

Operating platform

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I have used Magix audio cleaning lab and an other for a few years now.

However due to other activities I have acquired an I MAC Which of course is Apple.

I now tend to use the I Mac more than windows and very early switch the PC on.

So my question is: why oh Why do you not have you programs able to run on a MAC system.

I like them but can't use on a MAC.

Off course due to this I'm not purchasing upgrades, Which is lost revenue to your company.

Yours a frustrated customer

Peter Hill

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Palo Alto, California

Reformated system need help to rerehister

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MAGIX - Reformated system need help to rerehister

After reformatting my system with a fresh Windows 10 install, I could not activate the software. Did not understand the cancelation of the last install ( there were two when I was only using one) in order to proceed with the activation of the fresh installation of Magix movie studio.

I tried to cancel both installs but was only allowed one. Because right now it shows I am using it on two systems when in fact I only have it on one.

SO IN THE END EVERYTHING IS WORKING FINE. Thankyou!

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User's recommendation: Stick with tjis product it is great.

About

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Summary

Magix is a company that has been developing, producing and distributing multimedia software since 1993. Its product range includes seamlessly integrated online mobile and cloud services as well as digital content. The company offers solutions for the creation, design, presentation and archiving of digital photos, graphics, websites, video and music. The products of Magix are offered worldwide through the Magix Online Shop as well as through international hardware manufacturers and trading partners. Magix headquarters are in Berlin with a development center in Dresden and a logistics and accounting branch in Lübbecke, North Rhine Westphalia. Internationally the company has branches in the USA, Canada, Taiwan, the UK, France, Italy, Spain and the Netherlands.

MAGIX reviews and complaints

MAGIX is ranked 492 out of 7730 in Software category

Area Served

USA

Brands Related to MAGIX

Producer Planet reviews and complaints

Producer Planet

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